Oh, found it.
Just the little pencil right to the text ‘Community’. Silly me.

Am I correct in seeing a difference in lastSeen-propertie in the API versus the Last Activity in the Portal?
Of a specific Device:
Jul 25, 2024, 13:51:43 is the Last Activity in Portal
2024-07-25T09:28:01Z is the lastSeen in API

It is even not a difference rounded hours. So it looks as if Last Activity is something else than lastSeen.
Any ideas/comment?

@Florian-Duecker Could it be that last night at 00:00 the system stopped again?

Hi,

Today I registered 5 IMEI-numbers via the portal.
But no data will eventually be received.
And I think that is caused by the change in format.
Whereas I see only digits in the IMEI-numbers that are working correctly, I now see IMEI:IMEI in front of the IMEI-numbers that are not working.

Did something happen in the way we have to register? I did as always insert the 15 digit number and chose UDP.

Regards,
Derko

I can confirm this. When I try to do a “search by IMEI” from the Device-tab in the Portal it always gives a “Something went wrong”-error.
I have no issues with losing data. Thatś all fine.

@rhalflex : Hi, no that is definitely not the data I expect.

Hi Afzal,

I just checked these three nodes but none of them sent anything. I.e. I don’t see anything coming on our application server. They should send every 12 minutes.

We have many (some 200) Sodaq-Sara nodes. Some of them suddenly stopped sending data in the last week or so. Strange is that I see that sometimes Time Of Last Message is less recent than Time of First Message. But that is not the case with all problematic nodes.

Here three nodes from which we don’t see data anymore. But we have more ‘problem-nodes’.

356726101037083 901405700014959 18 jul. 2020 13:10 17 jul. 2020 17:42
356726101006534 901405700014954 20 jul. 2020 05:19 19 jul. 2020 20:15
356726101006450 901405700015983 9 jul. 2020 03:31 10 jul. 2020 05:01

Is something going wrong?

Regards,
Derko

I’m receiving messages again. Problem solved?
About lack of communication as @magnatron writes: I am not sure if I agree with that. Yes, it is hard to get in touch with T-Mobile. That needs to be improved. But once you have contacted them, they are very much willing and trying to solve your problem.
And, we have a ‘Community’-plan. I don’t know exactly what I can expect as support.

I have to confirm this. No messages since 2020-03-11T03:31:09.33449585Z
Same problem as last week?

Derko

I just contacted @Eric-Barten. They are aware of the problem and working on a solution.

Derko