@afzal_m said in Network disruption in the Netherlands:

The problem should be solved for now. It will take some minutes before all data will be received again. So it is possible that some devices are up again and some are still down.

Unfortunately this is only a workaround and we are still looking for a structural solution. I will keep you updated about this.

I think a structural solution is to move away from a message broker at the T-Mobile side. It does not add any value for integrators over an (open) APN, and creates maintenance for T-Mobile. Apparently the network is still functioning, and has excellent coverage i must say so that is not the problem.

@Eric-Barten we still have some devices that did not come up again. My understanding is that this outage was due to message broker problems and that the devices were still attached to the network. If so, can you track the device by IMEI number (867723030010440)? And correct the problem from your side? Otherwise we have to go and visit a customer location to retrieve and reset/debug the device.

We are on T-Mobile Netherlands using UDP. Can we use this open APN? If so, how?
It would make downlinks much easier.

Some of our devices are now back up, but not all of them.
Can T-Mobile let us know when we should expect full recovery?

Is this affecting all price plans? Or only the community SIM cards?

@Eric-Barten Since 04:30 this morning we have have not received any messages from our devices.
Is there a known network or server outage at T-Mobile?

Same here. Last message received at 01:47:44

Hello T-Mobile,
Since last night all our NB-IoT devices on T-Mobile NL sims went dark. It seems we are not receiving any messages any more from your server. Is there a status page that we can check for issues? Is this only affecting us or are others seeing this?

Best regards,
Robin