What does it mean if I deactivate a device ?
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In the portal there is an action ‘Deactivate’ for a device. A deactivated device appears with a strikethrough in the list, but I just noticed that it is still receiving messages and passing them on the the endpoint. So what does it actually do ?
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hi Cees, i forwarded your question to rest of the team, i will keep you updated on the outcome.
Thank you!
BR
Marco -
Hi @Cees-Meijer Is it still sending messages even if deactivated? Probably it is due to a cached value in our backend, it will take some time to update the “deactivated” flag.
Thank you!
BR
Marco -
@MarcoPeli So ‘deactivate’ should indeed stop the device from receiving data.
Any idea hoe long this cached value stays in the system ? It’s been more than 24 hours since I deactivated a device, but I still get the data. -
hi @Cees-Meijer , let me report this to the team.
BR
Marco
