@Jeroen-van-Bussel hello, yes exactly
MarcoPeli
@MarcoPeli
Best posts made by MarcoPeli
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RE: Issue while sending the UDP data from UK
@Ravindra-Singh428 hello, as i mentioned in the private chat, i will submit this to the rest of the team for further verifications, i will let you know when there are advancements in the status of your request, thank you for your patience
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RE: Planned system update 13.12.2022
@magnatron hi, yes the update is completed, we had an outage of about 2 minutes at around 10.45 because of it, everything is up and running since then.
BR Marco
Latest posts made by MarcoPeli
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RE: What does it mean if I deactivate a device ?
hi @Cees-Meijer , let me report this to the team.
BR
Marco -
RE: Adding a second endpoint through the portal
hi @Cees-Meijer , it is in our backlog, the frontend team will implement a second endpoint but for all the devices in a project, not for a specific device.
BR
Marco -
RE: What does it mean if I deactivate a device ?
Hi @Cees-Meijer Is it still sending messages even if deactivated? Probably it is due to a cached value in our backend, it will take some time to update the “deactivated” flag.
Thank you!
BR
Marco -
RE: What does it mean if I deactivate a device ?
hi Cees, i forwarded your question to rest of the team, i will keep you updated on the outcome.
Thank you!
BR
Marco -
RE: Adding a second endpoint through the portal
hi Cees, currently the only option is the one that you described, let me pass your feedback to reast of the team for clarifications.
Thank you!
BR
Marco -
RE: Unable to register sim-card to project
hi @Reinier-Hasper, could you please write to support@iotcreators.com specifying the iccid of the sim card that you want to register and your iotcreators account email?
Thank you!
Best regards
Marco Peli -
RE: SIM7022
hi @Tino0945 , could you please write to support@iotcreators.com specifying the imei of the device, your sim card iccid and the device location?
Thank you very much
Best Regards
Marco Peli -
RE: free Starterkit - order form options. Public IP address.
hi @Filip9679 !
yes you will be able to change it later, you can always end your starterkit project and create another one with a different type, and if you have any issue doing that you can write me here and i will do it for you
I suggest you to chose the option “Via webhooks and off-the-internet”, so that you will be able to use iotcreators services later if you like.
If you only plan to only connect to public ip addresses though, registration is not even mandatory, you cna just insert it in your device and start using it.
You will have to setup the correct apn to work with public or iotcreators services.
To connect to public ip addresses, use apn internet.gma.iot
To connect to iotcreators services, use apn scs.telekom.tma.iotSim card works in many different countries, you can see a list here: https://docs.iotcreators.com/docs/roaming-mobile-iot-networks
Hope this helps!
Thank you,
Best regards
Marco Peli -
RE: NBIOT coverage Greece
hi @Christos1080 , happy to have you on board!
To answer your questions:
3. Yes, you can use iotcreators sim cards under cosmote in greece (nb-iot only, lte-m not supported)
4. yes absolutely. Also, if you want to use iotcreators services, the only way to access them is to use iotcreators sim cards
5. I searched for your modem and it seems that supports nb-iot and lte-m, so itcreators sim cards should workIf you have any other questions, do not hesitate to ask!
Best Regards
Marco -
RE: SIM7020E MQTT connection error
hi @Gayan8090 , to connect to servers outside iotcreators ones, please use apn “internet.gma.iot”.
APN “scs.telekom.tma.iot” is only for accessing iotcreators sevices.Thank you very much,
Best Regards
Marco Peli