@trick2011 , to help you troubleshoot your problem, you can also refer to our docs here that explains eDRX: https://docs.iotcreators.com/docs/nb-iot-network-information, and also here on the official gsma website you can find infos about the edrx parameters in europe https://www.gsma.com/iot/mobile-iot/roaming/ . Also, to be able to send data to your device through eDRX, you will need to send at least one payload from the device to our platform, because the mobile network needs to know the ip address of your device in order to correctly forward the message through eDRX.
Hope this helps!

BR
Marco

@magnatron Sorry for the late reply. I just created IMEI / UDP device and it worked again.

But you have to be patient with the portal. Sometimes repeating things helps 🙂

@Ravindra-Singh428 can you try to send data again please?

Hi Mikael,

you can order a Starterkit with “public internet access” (it’s a bit misleading, but you need to select LTE-M starterkit in the order process). However, this is only available for testing purposes and not for productive systems. So in our paid plans we cannot offer this at the moment.

In our standard setup you would usually trigger the downlink message via API call (or directly in the portal) and thus the device’s IP does not need to be fixed.

BR
Florian

Hi Peter,

I just contacted you via our support channel so I can do some additional tests to your connection.

Can you please send my your IMEIs as a response to the email which you just got.

Many thanks!

Regards, Roland

@Rasyid Do you have a valid network connection ?

For Quectel BG96 you can verify the network connection with the following AT commands

AT+CGPADDR //check IP address AT+CGATT? //check if attached to network AT+COPS? //check current set MNO AT+COPS=? //scan network for mobile operators AT+CGDCONT? //check APN AT+QPING=1,"172.27.131.100" //ping UDP server

Regards, Roland

Unfortunately it didn’t work out, what we tried yesterday. Please follow this topic for new updates.

I found the problem, I use an arduino leonardo with a dragino nbiot shield. For incomming/outgoing messages i use SoftwareSerial.h, to change the tx/rx pins to pins 10/11.

I fixed the problem by using the normal rx/tx pins and it works. Hence the library seems to be my problem.

Hope this helps anyone.

@inge-eriksen
Hi Inge,

all of our SIMs for M2M and IoT are G-SIMs, which means that technically they are always roaming. So a query for the registration state, for instance with AT+CEREG, should always yield: 5.
On our testcards, we have currently no HPLMN deployed. For this reason the modem searches for a suitable network and will consider any NB-IoT network on the supported bands.
To make sure that the modem will only connect to the DT network, you can either fall back to manual network selection (PLMN-Id=26201), or restrict the supported bands to band 8. This will exclude any operators in Germany for which we have not yet roaming agreements.

Best regards,
Thorsten